The Nigerian carmaker, Innoson Vehicle Manufacturing IVM, has invited the APC member and Presidential Campaign Council Director for Logistics, @Hyelasakda, over his defamatory comment on the auto brand.
Recall that Nigeria Today News reported on Tuesday that Innoson exported vehicles worth $4.7m to Sierre Leon. Barely a few days after, an APC member identified on Twitter as @Hyelasakda had claimed that the Innoson vehicles he procured and supplied to some government ministries have all packed up.
Following the comment, Innoson contacted the APC member to supply the details of the vehicles he procured in order to resolve the customer complaint, in which has failed to reasons to.
In a statement released via the automakers official handle, on Friday, and signed by the Head of Corporate Communications, Cornel Osigwe, Innoson stated that the company has taken all possible routes to contact him but he has proven unreacable. The company therefore demands that @Hyelasakda contact their head office in Abuja for a peaceful and legal resolution of the complaint.
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The statement reads, “On Monday November 28th 2022, @Innoson Vehicles reached out to @Hyelasakda through our Abuja Sales office for a meeting to address his complaints and a meeting was fixed.
“@Hyelasakda didn’t honor the meeting and refused to pick up subsequent calls for the meetingto be rescheduled up till yesterday being December 1st, 2022.
“We also found out that he has blocked the number of our Sales Rep who reached out to him initially and became unreachable till now.
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“We have followed all due customer relations protocols to ensure that @Hyelasakda claims are addressed to enable him and others to continue to have full satisfaction with our products and services.
‘Furthermore, it has also come to our knowledge that the said tweet targeted at us has since been deleted and for reasons which appear strange to us.
“We therefore urge @Hyelasakda that @Innosonvehicles is ready to resolve any issues the said vehicles he bought from us have and should therefore contact our Abuja sales office at Edwin Medani Crescent, By St Martins Catholic Church, Back of VIO Office, Mabuchi Abuja.
“We treasure our customers and we are committed to doing everything practically and legally possible to ensure their maximum satisfaction.”