Most of the delivery partners it signed up, had websites, but the websites lacked basic features that support package distribution and effective logistic operations.
In 2018, while setting up structures and logistics to expand its e-commerce business, Lagos-based technology firm, Hypermatrix Technologies needed to sign up with delivery partners.
Hypermatrix had to call the partners at any point in time to keep track of each package from the time it was shipped to the point of delivery and subsequent remittance to their account.
“It was tiring and too out-dated for what we wanted. So, we decided to build a solution,” said James Ezechukwu, the founder/CEO of Hypermatrix.
An attempt to build a solution gave birth to Logistiqal, a Shipping and package distribution workbench.
The multi tenant cloud based web application is designed to simplify and streamline the coordinating, processing, tracking, accounting and documentation of package delivery operations for providers of shipping services such as courier companies.
Logistiqal comes as a 3-way system connecting shipping service providers such as courier companies, vendors such as e-commerce operators, and customers.
Some of the features of Logistiqal include batch processing, warehouse management, accounts, role-based user access, package tracking, real-time notification and many more.
Although the solution was originally developed to cater to in-house needs, the response has been astounding. Since going live in January 2019, the solution currently boasts over 232 active vendors.
In its first month, during the trial runs, Logistiqal processed 600 orders and has since processed, on the average, over 500 orders weekly. As at the end of September, over 12,000 orders have been processed on the platform.
“At the moment, very few players in the logistics space, particularly those in the last mile delivery Space has a robust process management system. My experience while setting up logistics for our e-commerce business opened my eyes to this gap.
“Logistiqal is not a one size fits all solution, it is specific to a particular use case within the logistics chain,” said Ezechukwu while speaking on how important the solution is to Nigeria’s fragmented logistics industry.
“Logistiqal is our first attempt to bringing order to how logistics operations are done in Nigeria and by extension, Africa. Now, we are focused on optimization, implementing feedback from users and making the app more user friendly.”